#10
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Новосёл
Дата рег-ции: 22.04.2011
Сообщения: 6
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Я получил полный ответ от SNCF. Суть такова - если у Вас на руках Billet Imprimé или e-ticket. Все в порядке (в отличие от Германии). Если у вас только код для получения на станции - идем лесом. Сдавай билет и все. Для интересующихся - вот моя переписка: Я: Good day! I bought a tickets online to travel by train. Files reference: ***. All for:*** CREDIT CADR NUMBER: 4******3 So, I need to use a credit card, which is to make payment to take tikets or train. Unfortunately, today my credit card had been lost and I have to reissue them. Accordingly, a credit card number changed. Can I use my new credit card for travel or do I need to do something for this? Ответ: The bank card used to make the on-line payment must be presented when you retrieve your tickets. You don't need to do anything about your orders with Billet Imprimé and e-ticket. Concerning the others orders, you have to buy a new ticket to allow you to travel legitimately. You will be able to obtain a refund for the original tickets subject to the applicable terms and conditions. Your refund will be credited to the bank account of the credit card used for the on-line payment within 48 hours. Но! Я не унимался: Thanks for your answer. I want little to clarify the situation. If I understand correctly, the two electronic ticket, which is already in my hands(files attached) I can use in the train. The presence of re-issued credit card or a passport in the train will be sufficient. So... the remaining tickets: I have the opportunity to have an official certificate from the bank about re-issue a credit card, showing both credit card numbers (the new one and old one). This document may be in the French language with an apostille. Perhaps the presentation of this document, a copy of a credit card that is lost, passports and even some more papers will solve the problem? Or I have to cancel tikets any way. Ну и финал: You understood very well, the printed tickets are absolutely valid. But I'm sorry for all the travels you choosed to pick the tickets in a french station, it's over. You absolutely should cancel them and book again. You won't be able to collect your tickets without the credit card you used to pay for. Have a nice trip.. Вот такой nice trip.. ![]() |
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